不是每个客户都需要挽留,但这本书值得每一位高管阅读。
The Technology Fallacy: How People Are the Real Key to Digital Transformation (Management on the Cutting Edge)
Predictably Irrational: The Hidden Forces That Shape Our Decisions
Such a Long Journey (Vintage International)
Imperative of Narration: Beckett, Bernard, Schopenhauer, Lacan
Sam Walton, Made in America: My Story
The Psychology of Money